Payment Policy
At Lumari Lights, we strive to make your shopping experience as smooth and secure as possible. Below are the details regarding the payment methods we accept and other relevant payment-related information.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Visa
- Mastercard
- American Express
Secure Transactions
Your security is our top priority. All transactions are processed securely using industry-standard encryption to protect your personal and payment information. We do not store your credit card information on our servers.
For further details on how we handle your personal data, please refer to our Privacy Policy.
Payment Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This email will contain the details of your purchase and a confirmation that the payment has been received.
Failed or Declined Payments
If your payment is declined, please ensure that all the information provided is correct, including your billing address and card details. If the issue persists, we recommend contacting your bank or card issuer.
Currency
All transactions on our website are processed in USD (United States Dollar). If you are making a purchase from outside the United States, your bank or card provider may charge a foreign transaction fee.
Payment Disputes
If you believe there is an issue with a charge, please contact us immediately at info@lumarilights.com to resolve the matter. We will work with you to investigate and resolve any payment disputes as quickly as possible.
Contact Information
Boutique Name: Lumari Lights
Company name: AMI COMMERCE LLP
Company number: OC435667
Registered Address: 13 Hawley Cres, London, Greater London, NW1 8NP, United Kingdom
Email-Address: info@lumarilights.com
Telephone number: +16505467892
Customer service hours:
Monday to Friday: 9 AM - 6 PM
(EST) Eastern Standard Time (New York)
We aim to respond within 24 hours.
Track your order anytime at our Order Tracking Page.